Passengers and carriers alike were hoping to see operations return to normal, but Captain Chris Torres, vice president of the Allied Pilots Association, warned that the chaotic situation could “cause ripple effects.”
“This thing was lifted at 9 a.m. Eastern. That doesn’t mean the problem stops at 9 a.m. This is going to cause ripple effects,” Torres, whose members fly for American Airlines, told Reuters.
Flight delays and cancellations can prove a major inconvenience to U.S. airline customers flying within the country, with long driving distances and a relatively limited passenger rail network making for grueling alternatives.
Anyone whose flight was canceled is entitled to a full refund, according to Transportation Department guidelines. Meanwhile, major domestic carriers like American Airlines, United Airlines and Delta said they would waive the fees of travelers who wanted to rebook flights.
Transportation Secretary Pete Buttigieg said Wednesday night that the FAA would work to further pinpoint the source of the issue and identify steps to prevent it from happening again. He also echoed the agency in saying there is no evidence of a cyber attack.
“One of the questions we need to look at right now, and one of the things I’m asking from FAA, is what’s the state of the art in this form of message traffic?” Buttigieg told NBC News’ Andrea Mitchell earlier Wednesday. “And again, how is it possible for there to be this level of disruption?”
President Joe Biden ordered an investigation into the matter after he was briefed by Buttigieg.
Jay Blackman, Corky Siemaszko and Reuters contributed.